The HealthXL® Advantage
What sets us apart

The HealthXL® Advantage

Why You Should Trust HealthXL®
to deliver Virtual Care Services to your patients

Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) require refined, efficient workflows that most
practices aren’t equipped to develop or maintain on their own. For example, identifying qualified patients in your EMR
and contacting them for enrollment is an involved process that requires focus and dedicated resources.

Then there’s the monthly care management aspect, of course – requiring dedicated clinical staff, recurring patient
contact and detailed documentation, all applying technology that’s workflow-based, and compliant with CMS and HIPAA. While well-intentioned, very few practices are equipped to take on this incremental workload.

At HealthXL®, we deliver a true end-to-end solution. We start by identifying patients who are a fit for the program, reach
out to them with program education, and give them the opportunity to sign up if it sounds right to them. Once they’re enrolled, we pair them with an experienced, empathetic Care Coordinator, who establishes an ongoing, caring relationship.

HealthXL®’s Accelerated Enrollment Program


Most CCM and RPM programs that fail do so because they fail to enroll enough patients. The typical in-house program only enrolls a small percentage of eligible patients. HealthXL®’s Accelerated Enrollment Program (AEP) has success rates of up to 50 percent. An eligible population of 2,000, for example, means potentially 1,000 enrolled and over $360,000 in new profit annually. The difference is significant!

  • To start, we identify all eligible patients in your EMR and evaluate new patients regularly thereafter. Your eligible population is constantly changing, so ongoing enrollment calls are crucial to maximizing the program’s success.
  • Our trained Enrollment Specialists contact patients on behalf of your practice, educating them on the programs and providing them an opportunity to enroll.
  • For those patients who opt in, we record their consent in our proprietary system for compliance purposes.

Scalable Service


HealthXL®‘s technology, clinical staff and processes are designed and trained to systematically service a large patient volume with quality and efficiency. The result is improved patient outcomes and a new, highly-profitable revenue stream.

As participation within the program increases, our services keep pace, meaning healthier patients and peace of mind for you.

Helping Practices Deliver Quality Virtual Care Services


Reliable, Compliant Platform


  • Consistent care: Our system-driven, workflow-based model ensures each patient receives the same thorough care regardless of assigned Care Coordinator.

  • Completely secure: Our HIPAA-compliant platform employs multi-factor authentication, encryption technology, and full backup and recovery through AWS.

  • Simple to access: Our workflows integrate seamlessly into your practice. There’s no need to learn or access a new platform. Simply access patient care and treatment plans through your EMR using a secure link or PDF.

  • Efficient procurement: Rely on HealthXL® to research, procure and deliver the latest RPM devices to your patients. Once they arrive, we work directly with your patients to train them on use.

Above All: Superior Care


  • Dedicated Care Team: Our experienced Care Coordinators are highly skilled at delivering Virtual Care Services free from competing in-office responsibilities.

  • Managed Staff: Since Care Coordinators are our employees, we handle all hiring, training, onboarding and quality assurance.

  • Expansion of Practice Care Team: HealthXL® Care Coordinators provide extra care between office visits for your patients.
Convenient

Convenient


Patients are contacted monthly by their Care Coordinator at a convenient time, in the comfort of their own home. We’ll make multiple attempts to speak to your patients each month.

Proactive

Proactive


Care Coordinators focus on a patient’s specific conditions, seeking to identify problems based on their established normal vitals as well as their disposition while communicating..

Empathetic

Empathetic


We train Care Coordinators specifically for active listening, responsiveness and compassion. Our goal is to treat each patient as we would our own loved ones. Each Care Coordinator is evaluated against this Quality Assurance standard.

Effective

Effective


HealthXL®’s consistent monthly patient interactions result in maximized adherence to care plans and provider-prescribed treatments. The patient benefits – as does your practice.

Latest News, Updates and Trends

Sign up for HealthXL®‘s newsletter and other outreach to be aware of recent developments in virtual care, HIPAA compliance and Medicare updates.

Education Center

HealthXL®’s Commitment to Excellence


From implementation to recurring monthly service, we work hard to get to know your team in order to deliver virtual care on your terms. Our aim is to mirror the excellent care patients already receive from you and your team.

  • Reliable Oversight: Your responsive, highly-knowledgeable Account Manager is a resource for your office team, helping guide your program to success.
  • Simple Billing: Our billing team provides you with all the supporting documentation you need to bill Medicare or private insurers with ease.
  • Monthly Metrics: HealthXL® provides detailed monthly reporting beyond billing documentation to allow you to evaluate the program’s effectiveness.
  • Compliance Confidence: Medicare and HIPAA guidelines are always evolving. You can trust HealthXL® to keep you up to date and ensure that your virtual care services are fully compliant.
  • Profitability: Virtual services don’t just improve care, they provide an additional, recurring revenue stream for your practice. Enrollment and quality care are the keys to a sustainable program, and we’re with you every step of the way.

Chronic Care Management & Remote Patient Monitoring Services from HealthXL®


Have questions about Virtual Care Services? Wondering if such a program has a place in your practice and your regular workflows? Let us know how to get in touch and we’ll talk about a plan for your specific needs.

Chronic Care Management Services for Healthcare Systems

Integration With Existing EMRs


Our Virtual Care Services work side by side with your EMR software. Seamless workflow integration means not having to learn another technology or invest in new methodology. Simply access care and treatment plans through your existing EMR using a secure link or PDF.

We currently work with these EMR platforms and are always expanding: