Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) require refined, efficient workflows that most
practices aren’t equipped to develop or maintain on their own. For example, identifying qualified patients in your EMR
and contacting them for enrollment is an involved process that requires focus and dedicated resources.
Then there’s the monthly care management aspect, of course – requiring dedicated clinical staff, recurring patient
contact and detailed documentation, all applying technology that’s workflow-based, and compliant with CMS and HIPAA. While well-intentioned, very few practices are equipped to take on this incremental workload.
At HealthXL®, we deliver a true end-to-end solution. We start by identifying patients who are a fit for the program, reach
out to them with program education, and give them the opportunity to sign up if it sounds right to them. Once they’re enrolled, we pair them with an experienced, empathetic Care Coordinator, who establishes an ongoing, caring relationship.